Paying members that did not participate in a Free Trial are entitled to a 100% money-back guarantee within 7 days of signup. Simply complete and submit our “Exit Questionnaire” to assist us in our ongoing efforts to improve our program.

Refund Process

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.

Late or missing refunds

  • If you haven’t received a refund, check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and still have not received your refund, please get in touch with us at {email address}.

Need help?

Contact us at for questions related to refunds and returns.

Help Help